How to Manage Spa Walk-Ins Without Disrupting Bookings
Manage spa walk-ins with clear availability checks, front-desk scripts and booking handoffs that respect your existing appointments.
Read articleFor the business behind your spaBuild a spa business
Build a spa business
that works for you.
Practical advice for spa and medical spa owners. Find your next step in marketing, managing your team, and understanding your numbers.
Good care deserves
a strong business.Smart Spa Business
a strong business.Smart Spa Business
The journal
View all articles ↗Ideas to put into practice.
How to Choose a Skincare Brand for Your Spa
Compare skincare brands for your spa using a practical checklist for product fit, supplier terms, storage, training and ongoing support.
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Spa Manager Duties: Responsibilities and a Weekly Checklist
Define spa manager duties, decision authority and a daily and weekly checklist that helps owners delegate work and support their teams.
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46 Spa Marketing Ideas, Promotions and Strategies
Choose from 46 spa marketing ideas grouped by booking goals, with a campaign plan, skills checklist and tools to review capacity and costs.
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10 Interview Questions To Ask When Hiring A New Team Member For Your Spa
Use 10 interview questions to explore a candidate’s client care, teamwork, judgment and approach to spa work.
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8 Things You Can Do To Be A Better Spa Manager
Build better spa management habits with practical ways to communicate, support staff, use client feedback and follow through on changes.
Read articleFree business toolsA clearer picture
A clearer picture
of your spa’s numbers.
Price a service, estimate a client’s lifetime value, or check how much of your team’s time is booked. Start with the numbers you already have.
Meet Carmen MoujaesExperience from
Experience from
the treatment room
to the business.
“I created Smart Spa Business to help spa professionals like you implement the right systems and processes to grow your spa successfully.”
Carmen’s background spans beauty therapy, product development, international training, and running spas and beauty clinics. Here, she shares what she has learned along the way.
Read Carmen’s story ↗